The Vested Approach
IMS takes a Vested approach to its outsourcing relationships. IMS treats its customers as business partners and provides complete transparency of our operations to include labor costs and performance metrics. Our business model is one where we both benefit as we work together to improve the efficiencies of the operation. Most of our customers will see substantial gains in productivity. Since our services are generally priced on a production basis, traditionally those productivity gains would be in fabor of IMS. However, unique to our industry and ingrained in our Vested Outsourcing business model, IMS shares those productivity gains with customers in the form of rebates or price reductions. This ensures that we are business partners working together towards to maximize productivity and minimize per unit labor costs.